RETURNS —- Our return policy is 30 days for most of our items. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned and others that can only be exchanged, please see below. Traditional Costume cannot be returned/refunded: This is a special order item for a specific occasion therefore there are No Returns. Please use size chart to order the proper size. Exchanges for different size will be honored within 7 days of receipt. You must call within 7 days to receive an exchange authorization by calling 1877-473-3233. Shipping to be paid by customer for exchanges. Additional non-returnable/refundable items:
- Gift cards
- Downloadable software products
- Perishable goods such as food.
- Books (can only be exchanged for same title if arrived damaged)
- CD, DVD, Software, Video Game (can only be exchange if deemed defective for same title)